Customer Reviews:
Showing reviews 1-5 of 43
Short product life.... July 21, 2010 McDade TX 1 out of 1 found this review helpful
Purchased this in February of 2010. I can say it's easy to set up. Beyond that, I would not classify this as a good buy, even though the specs look good. At times, it would go through `fits' with the Ethernet connected PC's loosing the internet connection. Once in awhile, the Windows connection repair would restore internet access, but most of the time, you have to unplug the unit and restart it to recover the connection. Then, it wouldn't sync with the DSL input. Diagnostic's reported no DSL signal. So, a call to ATT resulted in a tech coming out. The tech hooked up an ATT DSL modem and surprise, DSL sync'd and line was fine - the feature rich Netgear unit's DSL modem died (although the wireless connection to a couple printers continued to work without a problem). In short, a waste of money if you need the DSL modem end of this unit. Oh, and thus far, Netgear customer service is not getting any gold stars either......
Bought 2 different ones and they both were JUNK July 17, 2010 Johanna Navarro 0 out of 2 found this review helpful
We bought one of these and it would not connect to DSL. Spent 2 hours on the phone with Netgear support, and the guy finally said the router was defective, and that we should send it back to Amazon. Got a replacement. The second one didn't work either. We are both long-time computer junkies and one of us is an ex-sys prog. If ANYONE could get this thing to work, we could. But NO. This is truly a piece of junk, and an expensive piece of junk at that.
Worked as advertised July 15, 2010 Gator 2 out of 2 found this review helpful
It worked right out of the box. Great product. The only down side is that it has too many flashing lights!
Great Device, Just Update The Firmware... June 10, 2010 Larry F. Rogers (Aplace, MA USA) 1 out of 1 found this review helpful
The firmware that went out with some of the earlier models has to be updated on these. It is real easy to do during setup, but apparently from the reviews here, some folks have trouble figuring it out. I have no idea why, it is as clear as a summer day how.
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br /After the update, we have used this unit for a year without a hiccup. Both NG bands are very strong, so obviously the one person that said the N signal was weak probably managed to get a defective unit.
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br /I read the one star ratings here, and most sound like the folks managed to get a defective unit or they are not very familiar with Netgear products. I find it strange they say they had difficulty getting tech support when I got through right away for one question I had about the NAS.
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br /NAS works great. Nice having a little server to park your centralized data. And the DSL modem worked as soon as it was plugged in the wall.
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br /I have heard some folks with ATT having trouble when I searched the web. I would blame ATT, not the device.
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br /I love it and it does everything I would expect it to do and quite well.
Welcome to the disco June 4, 2010 Leo Hughes 1 out of 1 found this review helpful
Works fine. Setup using the CD on Windows 7 was easy. The crazy lights would go well with a gaming desktop, especially at night. All in all, it's much better than having a separate modem and not as buggy as some Lynksis models.
Showing reviews 1-5 of 43
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